Refund Policy

Last updated: 28 June 2026

30-day money-back guarantee

We want you to be happy with Chef AI. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Chef AI subscriptions are sold and billed through our payment provider, Paddle, who is the Merchant of Record for all our orders. To request a refund:

1. Go to paddle.net and enter the email address you used to subscribe.
2. Find the order you want refunded and request a refund from there.
3. Or email us at hello@chef.ai and we'll arrange it with Paddle on your behalf.

Trials and cancellation

Chef AI Pro includes a 2-day free trial. You can cancel during the trial at no charge from the Pro page or via Paddle's customer portal. If you cancel a paid subscription mid-cycle, you keep access until the end of your current billing period; renewal charges stop immediately.

Processing time

Approved refunds are processed by Paddle and typically reach your original payment method within 5–10 business days, depending on your bank.

For full details on how refunds are handled by our payment provider, see Paddle's Refund Policy.